Fiveraise Data Protection Policy
Last updated: 10/26/2025
Fiveraise is committed to protecting the privacy and security of personal data of its users, clients and prospects, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Introduction
Fiveraise collects and processes personal data to provide seller evaluation services and continuously improve user experience. This policy describes how we collect, use, store and protect this data.
2. Data Protection Principles
Fiveraise follows the principles established by the GDPR:
Lawfulness, Fairness and Transparency: Data is collected and processed in a lawful, fair and transparent manner.
Purpose Limitation: Data is collected only for specific, explicit and legitimate purposes.
Data Minimization: We collect only the data necessary to achieve the platform's objectives.
Accuracy: We ensure that data is accurate and up-to-date.
Storage Limitation: Data is stored only for the time necessary for the purposes for which it was collected.
Integrity and Confidentiality: We implement technical and organizational measures to protect data against unauthorized access, loss, destruction or damage.
3. Data Collection and Use
Fiveraise collects personal data from users, including but not limited to:
Profile Information: Name, email, contact information.
Reviews and Comments: Data entered by users about their experiences with sellers.
This data is used for:
Improve User Experience: Customize the platform and provide relevant services.
Communication: Send notifications and updates about the platform.
Analysis and Statistics: Generate insights that help improve the platform and evaluate seller performance.
4. Data Storage and Security
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5. User Rights
Under the GDPR, users have the following rights:
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6. 6. Data Security
We implement the following security measures:
• Encryption: Data is encrypted during transit and storage.
• Restricted Access: Access limited to authorized employees.
• Regular Backups: We perform regular data backups to ensure recovery in case of loss.
• Firewalls and Antivirus: We use firewalls and antivirus to protect against cyber threats.
• Privacy by Design and by Default: We implement technical and organizational measures to ensure privacy from the beginning of our service development.
7. 7. Data Subject Rights
Users have the following rights, as established by GDPR:
• Access: Request access to collected personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of personal data.
• Processing Restriction: Request restriction of data use.
• Data Portability: Request transfer of data to another service provider.
• Opposition: Object to data processing for specific purposes.
• Consent Withdrawal: Withdraw consent for data processing at any time.
To exercise these rights, contact us via email support@fiveraise.com.
8. Cookies and Tracking Technologies
Fiveraise may use cookies and similar technologies to improve user experience and collect analytical information. Users can control cookie settings through their browser.
9. Changes to this Policy
This privacy policy may be updated periodically. Users will be notified of significant changes through the platform or by email.
10. Contact
For questions about this privacy policy or to exercise your rights, contact us at support@fiveraise.com.
11. Cookie Policy and Ad Choices
Cookies are small pieces of data that are stored on your devices when you visit a page. We may use cookies, web beacons, mobile identifiers, and similar technologies (collectively "cookies") to help us recognize you, enhance your user experience, understand usage of our services, and show you relevant advertising. The provision of your data via cookies is voluntary except for those cookies that we place on your device because we need them for the performance of our services.
Cookies may also be set by other websites or services that provide information on the page you're visiting. After you register on the services, we may connect data we collect from the cookies set by us and our partners with other data received from you.
We use two types of cookies on our services: "session cookies" and "persistent cookies." Session cookies are temporary cookies that remain on your device until you leave the services. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains will depend on the duration or "lifetime" of the specific cookie and your browser settings).
Cookies transmit data about you and your use of the services, such as your browser type, search preferences, job titles, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may also allow us and our service providers to collect data about your use of our services, including text you enter, screen recordings of your mouse movements, and other interactions as you browse and use our services, even if you don't have an account or Profile.
We use four types of cookies: Strictly Necessary, Functional, Analytics, and Targeting. You can reference which specific cookies fall into each category by using the cookie settings tool in the footer or settings of our websites.
Below are some examples of how we use cookies.
| Purpose | Explanation |
|---|---|
| Authentication | We use cookies to help us determine whether or not you've signed in to the services and to keep you signed in during visits as you access different pages. |
| Security | We use cookies to enable and support security features, prevent fraud, and protect your data from unauthorized access. |
| Preferences and Features | We use cookies to enable features and help us provide you with personalized information, such as showing you your recent search activity. |
| Analytics and Performance | We use cookies to analyze how our visitors use the services and to monitor site performance. These cookies help us to identify and fix errors, understand and improve services, research and test out different features, and monitor how our visitors reach our sites. |
This policy represents our commitment to data protection and is regularly reviewed to ensure compliance with evolving legislation and best practices in personal data protection.